SHIPPING INFORMATION

We want to make sure your gourmet sweets are freshly handmade and arrive in the best condition so we use couriers for metro and Australia Post for rural deliveries.  

We ship our products all over Australia and sometimes across the globe so t
he cost of shipping your items to you will be calculated at the checkout. 

Free shipping is available for orders over $100.

 

Orders are despatched within three to five business days (Monday to Thursday) from the date of receipt. 

 

Please note that we do not ship items on Fridays to avoid your purchase sitting in a hot warehouse over the weekend. 

 

While we are a Brisbane-based chocolate shop we ship Australia-wide and are also happy to provide a quote for international shipping if you contact us directly

We do what we can to get your order to you in the best condition possible, so if you are not going to be at home to receive your order you might like to include delivery instructions asking that it be left in a cool place. 

RETURNS POLICY

We want to give you the best experience possible but returns happen!

 

Don’t worry, if there is a problem with the product, a manufacturing fault or a packaging error we will swap or refund your purchase.

 

However if you change your mind (even after eating half the packet) or decide you no longer want the product we cannot provide a refund. 

Want to chat returns, shipping or have questions? Email us at info@duchessofsweet.com.au.

FOLLOW US ON SOCIALS

WE OFFER SECURE PAYMENTS WITH

GET SWEET UPDATES:

Duchess of Sweets Circle Label 30mm_FA_n

© 2021 Duchess of Sweet

Australia